Deposit and Cancellation Policy
Cancelling your reservation before 6:00 PM (local hotel time) 30 days prior to your intended stay will result in no charge. Cancelling your reservation any time after this date & time will result in a charge for the first night per room to your credit card or other guaranteed payment method.
Description of Taxes and Additional Charges
15% per night included in rate effective for entirety of stay.
Other charges that may apply
Some services may be charged separately during your stay. Check if it applies to you:
Parking
Self-parking available – $25NZD per day Self-parking is available in the Crowne Plaza Christchurch carpark adjacent to the hotel on Armagh Street. Instructions at the gate. Self-parking fee: 25.00 per day
Payment Policies
Why do we require a payment card for internet reservations?
By securing your online reservation with a payment method, you are eligible for our Reservations Guarantee. If your reservation cannot be honoured, the host hotel will provide a room at, and transportation to, another convenient and comparable hotel, and pay for telephone calls to notify family of the lodging change. The host hotel will also pay the full cost of the first night’s lodging rate, plus tax. Any advance deposit will be refunded. A credit or debit card must be presented upon check-in at the hotel.
Booking with a debit card?
Most IHG hotels and resorts place a hold on a debit card when it is presented at check-in. The hold amount varies depending on the rate type booked and can include the entire price of the stay, plus taxes, fees, and a deposit for incidental purchases. These holds are separate from, and in addition to, your billable charges. IHG hotels and resorts typically release the hold within 5 days of checkout once final payment has been received. Depending on your financial institution, funds may take up to 14 days or longer to be back in your account. InterContinental Hotels Group, its subsidiaries, affiliates, franchisees and agents are not responsible or liable for the loss of use of these funds or any overdraft charges.
Disclaimers
Rate is in the hotel’s base currency:
As exchange rates may fluctuate from the time a reservation is made until the actual stay, the confirmed rate is guaranteed in the hotel’s base currency.
Taxes and charges may fluctuate:
As taxes and additional charges may fluctuate from the time a reservation is made until the actual stay and during the actual stay, the Total Price is an estimate. Estimated price includes Room rate, Extra person charges, additional charges, Total tax and Total hotel charges. Additional charges are hotel-specific. Other hotel-specific charges may also apply. Check with hotel for details.